JLA works collaboratively with institutions to develop a clearly articulated vision for change and to identify the best strategies for achieving long-term, sustainable improved outcomes.  JLA then guides and supports clients through strategy implementation and evaluation. We incorporate a robust, yet tailored, set of services to assist organizations to meet their goals. Services include:


  • Needs assessment
  • Strategic planning
  • Program design


  • Measurement system design
  • Project management & monitoring
  • Coaching & technical assistance
  • Toolkits and training materials development
  • Stakeholder Convening


  • Core improvement tools development
  • Improvement training and coaching
  • Improvement data management and analysis


  • Evaluation design & implementation
  • Evaluation support & technical assistance
  • Survey, key informant and focus group design and administration
  • Data preparation and analysis