National Association of County and City Health Officials

JLA is providing evaluation technical assistance for grantees participating in two of the National Association of County and City Health Officials (NACCHO)’s CDC-funded initiatives include the seven sites participating in the Comprehensive Community Approaches to Prevent Substance Misuse (CCAPS) demonstration project and the eight sites participating in the Implementing Overdose Prevention Strategies at the Local Level demonstration project (IOPSLL). JLA is advising logic model design and working with grantees to develop and/or refine their evaluation questions and measurement plans. JLA is also working with NACCHO and their other expert consultant team to design and implement an evaluation of the pilot academic detailing program, Building Resilience After Adverse Childhood Experiences; a guide for adult primary care clinicians, across the seven CCAPS demonstrations sites.


The Center for Healthcare Strategies

JLA is serving as the evaluation technical assistance provider for CHCS’s national Robert Wood Johnson Foundation funded Advancing Integrated Models initiative to pilot new models of integrated care for individuals with complex health and social needs. JLA advised participating pilot sites on the design and implementation of their evaluation plans and facilitated a consensus-building Delphi process to curate a set of patient- and staff-reported measures for inclusion in pilot site evaluation plans. Learnings will be used to advance measurement of complex care initiatives more broadly.


Bureau of Alcohol and Drug Use Prevention, Care and Treatment, New York City Department of Health and Mental Hygiene

JLA was engaged to evaluate stakeholder experience with New York City Department of Health and Mental Hygiene-provided technical assistance (TA) to support local health departments across the country under a CDC Prevention Opioid Crisis Response Grant managed by the National Association of County and City Health Officials (NACCHO). JLA examined local health department county contexts and opioid response strategies and conducted key informant interviews with local health department representatives, TA providers, and NACCHO representatives. Data were used to assess TA delivery effectiveness and identify facilitators and barriers to TA uptake. JLA findings are reflected in a “TA best practice guide” developed by the Bureau.


Bureau of Maternal, Infant, and Reproductive Health, New York City Department of Health and Mental Hygiene/ Public Health Solutions

JLA conducted an evaluation of a 4-year, Bureau of Maternal, Infant, and Reproductive Health (BMIRH) sponsored, multi-site learning collaborative with 12-hospitals serving low-income populations to measure the implementation of clinical best practices and impact on project goals, and to identify factors influencing success. Evaluation methods included: hospital staff surveys to measure change in knowledge, attitudes, perceived practice and organizational readiness for change and user experience; analysis of hospital monthly data collected via patient interview, including data disaggregated by race and ethnicity to examine and address inequities; and comparison of hospitals categorized by readiness factors including improvement team engagement and team composition impact on practice improvements.  To support hospital improvement teams in data collection and interpretation, JLA provided training and intensive technical support including easy-to-use data collection instruments and data entry and analytic tools that hospitals could use beyond the life of the collaborative. JLA partnered with quality improvement team members to pilot and refine evaluation instruments and processes so that the methods address real world conditions and produce reliable data.


New York State Health Foundation

The NYS Health Foundation commissioned JLA to examine early experience in NYS Health Home Program. JLA conducted interviews with experts in the field, health home leaders, and care management partners to elicit perspectives on the factors impacting the design and delivery of care management in Health Homes, common implementation challenges, promising practices, and issues warranting more in-depth exploration to inform the field. Findings were released in a NYS Health Foundation report, Care Management in New York State Health Homes,  to inform practitioners and policymakers statewide about progress toward the Health Home vision of comprehensive care management